privacy policy
Introduction
The Privacy Policy describes how we collect, use and protect your personal data when you visit and interact with our website.
Collection of Personal Data
We collect personal data on our website pages only with the voluntary consent of our users, for the following purposes:
- Validation, shipping and invoicing of orders: To be able to process the orders placed by you.
- Problem Solving: To handle any cancellations, complaints or issues related to your orders or contracts.
- Access to services: To ensure your access to our services.
- Newsletters and periodic alerts: To send you periodic communications, exclusively in electronic format, if you have opted in to this.
- Contact at your request: To respond to requests you have voluntarily submitted.
- Customer Relations: To contact you regarding our support services.
- Statistical purposes: To analyze data to improve our services.
Consent
By creating an account on our website, each user expresses their consent to the collection and management of their personal data in accordance with the legal provisions in force, including Law 677/2001.
User Rights
Right of Access to Data
Any user has the right to obtain from us, upon request and free of charge for one request per year, confirmation of whether or not their personal data is being processed.
Right to Access Data
Users have the right to request, through a written, signed and dated request, the rectification, updating, blocking or deletion of data whose processing is not in accordance with the law. This includes, but is not limited to:
- Rectification of incomplete or inaccurate data.
- Transformation of data processed illegally into anonymous data.
Data Security
Our website uses appropriate security measures to protect personal data against unauthorized access, destruction, loss, alteration or disclosure.
Privacy Policy Changes
We reserve the right to change this privacy policy at any time. Any changes will be posted on this page and users will be notified via email or our website.
Contact
For any questions or requests regarding your personal data, please contact us at the email address office@lorriere.ro or through the contact section of our website.